Privacy Policy

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Last updated: October 26, 2025

Welcome to AmazonValy — your trusted multi-vendor online marketplace. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or mobile application.

By accessing or using our services, you agree to the terms of this Privacy Policy.

1. Interpretation and Definitions

“Account” means a user profile created on AmazonValy to access our shopping platform.
“Company” (referred to as “we”, “us”, or “our”) refers to AmazonValy, operated under AmazonValy Bangladesh Ltd.
“Country” refers to Bangladesh.
“Cookies” are small data files stored on your device to improve your browsing experience.
“Personal Data” refers to information that can identify you, such as your name, email, or phone number.
“Service” refers to the AmazonValy website and mobile application.
“You” means any individual accessing or using our service.

2. Information We Collect

We may collect the following types of information when you use our platform:

• Personal Details: Name, email, phone number, and shipping/billing addresses.

• Account Information: Login details, order history, and saved preferences.

• Payment Information: We process transactions through secure third-party payment gateways; we do not store your card details.

• Usage Data: IP address, browser type, device type, operating system, and browsing behavior.

3. How We Use Your Information

We use your data to:

• Provide and improve our services.

• Process and deliver your orders.

• Communicate with you regarding promotions, offers, or updates.

• Manage your account and ensure secure login.

• Detect, prevent, and address fraud or misuse of our platform.

• Comply with legal requirements and resolve disputes.

4. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience.

• Essential Cookies: Required for website functionality (login, cart, etc.)

• Analytics Cookies: Help us analyze site traffic and performance.

• Preference Cookies: Store your language, currency, and location preferences.

You can disable cookies from your browser settings, but some parts of the website may not function properly.

5. Sharing of Personal Data

We may share your data with:

• Service Providers such as payment gateways, delivery partners, or marketing agencies.

• Business Partners for promotional or affiliate collaborations.

• Law Enforcement Agencies when required by law.

We never sell or rent your personal data to third parties.

6. Data Retention

We retain your personal data only as long as necessary to provide services, comply with legal obligations, or resolve disputes.

7. Data Security

Your privacy and data security are important to us. We use encryption, secure payment systems, and restricted access protocols to protect your data.
However, please note that no method of transmission over the internet is 100% secure.

8. Children’s Privacy

AmazonValy does not knowingly collect data from anyone under the age of 13. If we become aware that a child has provided personal information, we will remove it immediately.

9. Links to Other Websites

Our website may contain links to external sites. We are not responsible for the content or privacy policies of third-party websites.

10. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted here with the updated date. We encourage you to review this page regularly.

11. Contact Us

If you have any questions about this Privacy Policy, you can contact us:

? Website: https://amazonvaly.com
? Email: support@amazonvaly.com
? Address: AmazonValy Bangladesh Ltd., Dhaka, Bangladesh