Return Policy Page
Return Policy
At AmazonValy, returns are managed directly by the respective sellers under this policy. This allows you to request exchange, replacement, and/or refund depending on the product.
Note: All products listed under a particular category may not have the same return policy. The specific return/replacement policy on the product page will always take precedence over this general policy. Please refer to the product page for any exceptions.
The return policy is divided into three parts. Please read all sections carefully to understand the conditions under which returns will be accepted.
Part 1: Category, Return Window, and Actions Possible
| Category | Return Window & Actions Possible |
| Lifestyle: Jewellery, Footwear Accessories, Travel Accessories, Watch Accessories, etc. | 10 days – Refund or Replacement |
| Home: Pet Supplies & Rest of Home (except Home Décor, Furnishing, Home Improvement Tools, Household Items) | 10 days – Refund or Replacement |
| Lifestyle: Watch, Winter Wear (Blazer, Sweatshirt, Scarf, Shawl, Jacket, Coat, Sweater, Thermal, Kids Thermal, Track Pant, Shrugs), etc. | 10 days – Refund, Replacement, or Exchange |
| Lifestyle: T-Shirt, Footwear, Sari, Short, Dress, Kid’s Clothing (Capri, Shorts & Tops), Menswear (Ethnic Wear, Shirt, Formals, Jeans, Clothing Accessories), Womenswear (Ethnic Wear, Fabric, Blouse, Jean, Skirt, Trousers, Bra), Bags, Raincoat, Sunglass, Belt, Frame, Backpack, Suitcase, Luggage, etc. | 14 days – Refund, Replacement, or Exchange |
| Medicine: Allopathy & Homeopathy | 2 days – Refund only |
| Home: Home Improvement Tools, Household Items, Home Décor, Furnishing | 7 days – Refund or Replacement |
| Books: All books | 7 days – Replacement only |
| Sports Equipment: Racquet, Ball, Support, Gloves, Bags, etc. | 7 days – Replacement only |
| Exercise & Fitness Equipment: Home Gym combos, Dumbbells, etc. | 7 days – Replacement only |
| Auto Accessories: Car and Bike Accessories (Helmets, Car Kit, Media Players, etc. | 7 days – Replacement only |
Important: Free replacement will be provided within 7 days if the product is delivered defective, damaged, or different from the ordered item.
Return Condition Requirements:
-
Products must be kept intact with original accessories, user manuals, and warranty cards in the original packaging at the time of return.
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